HEARING AID BATTERIES
We have been informed that we can only supply batteries for those hearing aids which were supplied by Derriford Hospital. We also have to sign your brown book and cannot issue them without doing so. For all other hearing aid batteries patients will need to go back to the supplier, for example, Specsavers and Express Diagnostics.
13/11/14 FRIENDS AND FAMILY TEST
Our survey is now live. Please take a moment to take the survey. You will find it at the bottom of our home page under Patient Survey.
EBOLA- if you have returned from Guinea, Liberia or Sierra Leone or cared for someone with Ebola in the past 21 days and you have a fever or feel unwell, without touching anyone call 111.
Patient Survey on flu vaccinations for people with an at risk health condition. NHS and local authority partners across Devon and Cornwall are working to increase flu vaccination uptake in eligible groups. Around 50% of people with an at risk health conditiom already take advantage of their free flu vaccination and we're trying to find out what could increase numbers even futher to better protect people this winter. For further information and to fill out the short online questionnaire click here.
With effect from today, the surgery results telephone number 01822 852222 will no longer be in use.
For all enquiries, please use 01822 852202.
08/04/2014Invites will be sent out in due course to men aged 65 or over for the option of a quick and free NHS scan for the Peninsular Abdominal Aortic Aneurysm Screening Programme. For more information please click here. 27/3/14 NHS 111 is the new number to call when the practice is closed for medical advice. If you call the surgery you will be re-directed. 26/3/14 Registration letters from NHSEngland – please respond if you get one
The NHS iscarrying out work in Devon, Cornwall and Isles of Scilly to make sure thepatient details on GP lists are accurate. Letters are being sent to somepatients, but not all.
If you do receive a letter, please either confirm your details or submit any changes.Changes can be made by returning the form in the prepaid envelope. If thedetails are correct, you can confirm by freepost, by freephone, via textmessage or online.
It is important to respond to the letter, as GP lists do get out of date over time.If we don’t have an accurate record of your name and address, then we or ahospital may not be able to contact you with important information.
We mayalso need to contact you:
· with test results
· to invite you for bowel, breast orcervical screening to protect against cancer, for example
· to offer vaccination againstinfectious diseases such as flu or measles, mumps and rubella
· to give you an appointment as part ofyour plan to stay healthy if you have a long-term illness
Please respond to the letter within four weeks, so the NHS canbe certain about your details. Otherwise, the NHS will assume that you havemoved away, and begin the process to remove you from the practice list.24/3/14 03/02/2014 - Our Patient Survey is now available at the bottom of this home page. 17/12/2013 - In the last few days we have been sending emails to patients in anticipation of a new online service, that will allow you to book appointments via the website. The new service is called 'The Waiting Room' and it is run by the same company that runs our clinical system so there is no breach in confidentiality. For more information and to register to use the new online services, click here. 01/11/2013 - The CCG has developed a ' Fair Processing Notice ' (privacy notice) to ensure that you are aware of how your information is being shared within practices and with other organisations. 19/09/2013 - Please read this leaflet on How information about you helps us to provide better care . For more information visit http://www.nhs.uk/caredata. If you DO NOT want your information to be shared please complete a form in reception. 29/08/2013 - NHS Health Checks are available for patients aged 40-74 who do not have a pre-existing chronic condition. Please make an appointment with our Health Care Assistant in a designated clinic or ring the surgery for more information. 28/08/2014 - Shingles vaccines are available for patients aged 70 (those born between 02/09/1943 & 01/09/1944) and patients aged 79 (those born between 02/09/1934 & 01/09/1935)Please book an appointment in one of our designated clinics. 04/04/2013 - The surgery email address has changed to D-CCG.YelvertonSurgery@nhs.net. Please note: this email address should only be used for general enquiries. Medical matters cannot be discussed via email. Emails sent to our old email address will not be forwarded. NEVER FORGET ANOTHER APPOINTMENT WITH FREE TEXT REMINDERS! We will soon be offering a free text reminder service. Please ensure that we have your correct mobile number by clicking on 'Your Clinical Record' on the website home page (you can just fill in your contact details if you wish).
The doctors who consult upstairs do not mind coming downstairs if you cannot manage the stairs. Just let the receptionist know when you arrive that you would prefer to be seen downstairs and they will let the doctor know.
In line with many other GP practices, we have decided not to accept telephone requests for prescriptions in the interest of safety. This change will be effective from 1st June 2010.
You may order your repeat prescriptions through the website (click on Repeat Prescriptions to the right of this message) or you can bring your repeat slip to the surgery and put it in the box in the reception lobby. Postal requests are also accepted. If you do not have your repeat slip, please provide a written request to include your personal details and items required.
Repeat Dispensing For those patients on stable medication, we have a repeat dispensing system that allows six or twelve months of prescriptions to be sent to the chemist at one time. For further information, please refer to our prescriptions page and enquire at the desk if you are interested.