News:

Ordering Prescriptions
In line with many other GP practices, we have decided not to accept telephone requests for prescriptions in the interest of safety.  This change will be effective from 1st June 2010.  
You may order your repeat prescriptions through the website (click on Repeat Prescriptions to the right of this message) or you can bring your repeat slip to the surgery and put it in the box in the reception lobby.  Postal requests are also accepted.  If you do not have your repeat slip, please provide a written request to include your personal details and items required.

Repeat Dispensing
For those patients on stable medication, we have a repeat dispensing system that allows six or twelve months of prescriptions to be sent to the chemist at one time.  For further information, please refer to our prescriptions page and enquire at the desk if you are interested. 

New Reception!
We hope you like our new reception area!  It has been re-designed after 20 years to make much better use of space and make it possible for some admin staff to work downstairs, allowing the surgery team to work closer together. 
The glass screen will enable receptionists to deal with all enquiries in a private and confidential manner.  We greatly appreciate patients waiting behind the screen until the receptionist is free.
The self check-in system is now incorporated into the reception area and using this will help to reduce queues and allow receptionists to deal with other enquiries.  It is very easy to use – just tap ‘Appointment Arrival’ on the screen to start and follow the instructions on screen.  If you have any problems, there is always someone available to help you.  

Medical Students

Over the last two years Yelverton Surgery has been increasingly involved with the Peninsular Medical School and we are pleased to welcome medical students into the Practice for part of their training. We now welcome students from the 2nd, 3rd and 4th years and you may meet them during your visit to the Surgery. Students may sit in on Doctors and Nurses surgeries and may take blood. They may also hold their own surgeries seeing patients initially alone before being joined by the Doctors.

Meeting ‘real patients’ is an important part of their training but we would like to reassure you that the students will always be supervised and we can guarantee your privacy and confidentiality.

We understand that there may be times when you prefer not to be seen by a student and please feel free to say ‘no’.