News:

Ordering Prescriptions
In line with many other GP practices, we have decided not to accept telephone requests for prescriptions in the interest of safety.  This change will be effective from 1st June 2010.  
You may order your repeat prescriptions through the website (click on Repeat Prescriptions to the right of this message) or you can bring your repeat slip to the surgery and put it in the box in the reception lobby.  Postal requests are also accepted.  If you do not have your repeat slip, please provide a written request to include your personal details and items required.

Repeat Dispensing
For those patients on stable medication, we have a repeat dispensing system that allows six or twelve months of prescriptions to be sent to the chemist at one time.  For further information, please refer to our prescriptions page and enquire at the desk if you are interested. 

New Reception!
We hope you like our new reception area!  It has been re-designed after 20 years to make much better use of space and make it possible for some admin staff to work downstairs, allowing the surgery team to work closer together. 
The glass screen will enable receptionists to deal with all enquiries in a private and confidential manner.  We greatly appreciate patients waiting behind the screen until the receptionist is free.
The self check-in system is now incorporated into the reception area and using this will help to reduce queues and allow receptionists to deal with other enquiries.  It is very easy to use – just tap ‘Appointment Arrival’ on the screen to start and follow the instructions on screen.  If you have any problems, there is always someone available to help you.  

Bereavement

Registering a Death

The death must be registered by the Registrar for the area where your relative died. For this hospital/area, the Registrar is at:-

The Register Office
Drake Road, Tavistock
Devon PL19 0AU
Tel: 01822 612137

Will it be difficult for you to travel to the right register office to register the death?

You can go to a Registrar in a more convenient place in England or Wales if you wish. They will note the information needed for the death registration and send it to the right Registrar for you.

Before he/she can take any information from you, the Registrar must see the death certificate issued by the doctor, or by the Coroner if there has been a post mortem. If there are any problems, the Registrar may not be able to take the information straight away.

If you go to see a Registrar outside the area where your relative died he/she will not register the death. He/she will not be able to give you the certificate for the funeral director nor any other certificates. These will be posted to you a few days later by the Registrar in the area where your relative died, who has registered the death. This may cause delays for you in organising the funeral.

If you wish to order death certificates you will need to pay for these by cheque or postal order.

Before you decide whether to go to a Registrar's office outside the area where the death took place it would be a good idea to tell the following people:

  • The funeral director who is arranging the burial or cremation.
  • The Registrar for the district where the death took place who will have to register the death.