News:

Ordering Prescriptions
In line with many other GP practices, we have decided not to accept telephone requests for prescriptions in the interest of safety.  This change will be effective from 1st June 2010.  
You may order your repeat prescriptions through the website (click on Repeat Prescriptions to the right of this message) or you can bring your repeat slip to the surgery and put it in the box in the reception lobby.  Postal requests are also accepted.  If you do not have your repeat slip, please provide a written request to include your personal details and items required.

Repeat Dispensing
For those patients on stable medication, we have a repeat dispensing system that allows six or twelve months of prescriptions to be sent to the chemist at one time.  For further information, please refer to our prescriptions page and enquire at the desk if you are interested. 

New Reception!
We hope you like our new reception area!  It has been re-designed after 20 years to make much better use of space and make it possible for some admin staff to work downstairs, allowing the surgery team to work closer together. 
The glass screen will enable receptionists to deal with all enquiries in a private and confidential manner.  We greatly appreciate patients waiting behind the screen until the receptionist is free.
The self check-in system is now incorporated into the reception area and using this will help to reduce queues and allow receptionists to deal with other enquiries.  It is very easy to use – just tap ‘Appointment Arrival’ on the screen to start and follow the instructions on screen.  If you have any problems, there is always someone available to help you.  

Repeat Prescriptions
Repeat Dispensing

bottle of pills Click here to access the online repeat prescription form

Repeat Prescriptions

greepillsPrescriptions can be ordered online by clicking on the link above.

Alternatively, your prescription has a tear off slip with your repeat medicines listed - tick the box by the medicine you need and either put it into the box provided in the reception lobby or post it to us.  In line with many other GP practices, we do not accept telephone requests for prescriptions in the interest of safety.   

72 hours notice is required for repeat prescriptions. This allows 24 hours for the prescription to get to the pharmacy and 48 hours for them to dispense your medication. If you would like the prescription to be posted to you please enclose a stamped addressed envelope.

The local pharmacy in Yelverton and Boots Chemist in Tavistock provide a collection service whereby they collect prescriptions from the surgery daily. This enables you to collect your medication straight from the chemist. Due to an increase in workload, pharmacies now require 48 hours from the time they receive the prescription to dispense your medication. Therefore we ask that you allow 72 hours between ordering your prescription and collecting your prescription from the chemist. You may be asked by the Pharmacist to complete an authorisation form, confirming that you give consent to the chemist to collect your prescriptions. No prescriptions will be sent to the Pharmacy without this written consent.

Princetown
As there is no chemist in Princetown medicines can be obtained direct from either Yelverton or Princetown surgeries. Please advise your preference for collection so that we can keep our computer records up to date.

Prescription charges will be collected in the usual way.

Please allow 48 hours for repeat prescriptions.

Prescription Charges

Since 1st April 2009 prescription charges have been £7.20 per item.

You may be exempt, depending on your circumstances. You can buy a pre-payment certificate lasting 3 months for £28.25, or 1 year for £104.00.

For more information call 0845 8500030 or apply on-line at www.nhsbsa.nhs.uk.

Yelverton Surgery is now able to accept Credit and Debit card payments.