08/04/2014Invites will be sent out in due course to men aged 65 or over for the option of a quick and free NHS scan for the Peninsular Abdominal Aortic Aneurysm Screening Programme. For more information please click here.
28/03/2014 The results of the recent patient survey, along with a report and action plan have now been published! Please click here to read. Thank you to everyone who took part and to our Patient Participation Group for all their help and suggestions 27/3/14 NHS 111 is the new number to call when the practice is closed for medical advice. If you call the surgery you will be re-directed. 26/3/14 Registration letters from NHSEngland – please respond if you get one
The NHSis carrying out work in Devon, Cornwall and Isles of Scilly to make sure thepatient details on GP lists are accurate. Letters are being sent to somepatients, but not all.
If youdo receive a letter, please either confirm your details or submit any changes.Changes can be made by returning the form in the prepaid envelope. If thedetails are correct, you can confirm by freepost, by freephone, via textmessage or online.
It isimportant to respond to the letter, as GP lists do get out of date over time.If we don’t have an accurate record of your name and address, then we or ahospital may not be able to contact you with important information.
We mayalso need to contact you:
· with test results
· to invite you for bowel, breast orcervical screening to protect against cancer, for example
· to offer vaccination againstinfectious diseases such as flu or measles, mumps and rubella
· to give you an appointment as part ofyour plan to stay healthy if you have a long-term illness
Please respond to the letter within four weeks, so the NHS canbe certain about your details. Otherwise, the NHS will assume that you havemoved away, and begin the process to remove you from the practice list. 24/3/14 BOGUS EMAILS FROM "NICE ANALYSIS RESULT" Please be assured these are bogus emails - DO NOT click the link as it contains a virus. The local CCG have been informed and assured us that your details have not been hacked through either our computers or the hospitals. 03/02/2014 - Our Patient Survey is now available at the bottom of this home page. 17/12/2013 - In the last few days we have been sending emails to patients in anticipation of a new online service, that will allow you to book appointments via the website. The new service is called 'The Waiting Room' and it is run by the same company that runs our clinical system so there is no breach in confidentiality. For more information and to register to use the new online services, click here. 01/11/2013 - The CCG has developed a ' Fair Processing Notice ' (privacy notice) to ensure that you are aware of how your information is being shared within practices and with other organisations. 19/09/2013 - Please read this leaflet on How information about you helps us to provide better care . For more information visit http://www.nhs.uk/caredata. If you DO NOT want your information to be shared please complete a form in reception. 17/09/2013 - NHS 111 is now live in this area. Please click on the NHS 111 icon at the bottom of the screen for more information. 29/08/2013 - NHS Health Checks are available for patients aged 40-74 who do not have a pre-existing chronic condition. Please make an appointment with our Health Care Assistant in a designated clinic or ring the surgery for more information. 28/08/2013 - Shingles vaccines are available for patients aged 70 (those born between 02/09/1942 & 01/09/1943) and patients aged 79 (those born between 02/09/1933 & 01/09/1934)Please book an appointment in one of our designated clinics. 04/04/2013 - The surgery email address has changed to D-CCG.YelvertonSurgery@nhs.net. Please note: this email address should only be used for general enquiries. Medical matters cannot be discussed via email. Emails sent to our old email address will not be forwarded. 03/04/2013 - The price of a prescription increased on 01/04/2013 to £7.85 per item. Pre-payment certificate prices have remained the same at £29.10 for three months and £104.00 for twelve months .
14/05/2012 - WE CAN NOW OFFER CARERS HEALTH CHECKS AT THE SURGERY. Please book an appointment at reception. We are still trying to identify as many patients as possible who are looking after someone. A carer is someone who, without payment, provides support to someone who could not manage without their help.A carer can be a spouse, parent, child or other relative, a friend or even a neighbour. You do not need to be claiming Carer's Allowance to be considered a carer. Please click on the Carers page on the right-hand side of the screen to let us know you look after someone and for more information on the services available. You can also complete a Carer's Registration form at reception. Thank you.
30/04/2012 - NEVER FORGET ANOTHER APPOINTMENT WITH FREE TEXT REMINDERS! We will soon be offering a free text reminder service. Please ensure that we have your correct mobile number by clicking on 'Your Clinical Record' on the website home page (you can just fill in your contact details if you wish).
18/04/2012 - The price of a prescription increased on 01/04/2012 to £7.65 per item. Pre-payment certificate prices have remained the same at £29.10 for three months and £104.00 for twelve months.
15/03/2012 - The doctors who consult upstairs do not mind coming downstairs if you cannot manage the stairs. Just let the receptionist know when you arrive that you would prefer to be seen downstairs and they will let the doctor know.
03/10/11 - The Devon Virtual Carers Helpline 08456 434 435 is available for carers and enables access to a number of support services e.g. local opportunities to meet other carers for mutual support, friendship and time away from caring.
Don't forget to let the surgery know if you are a carer so that we can offer you further services as they become available.
15/02/2011 - Sales Calls
It has been brought to our attention that sales calls are being made to patients by someone fraudulently claiming to be a representative of the surgery.
The telephone calls are being made by a company called Sanda Wellness tel:0208 619 0745.
The caller will either ask you questions regarding your health and lifestyle or will try and sell you products e.g. pomegranate syrup, which will ‘cure all your ailments’.
This company does not have any connection with Yelverton Surgery and we do not condone the pressurised selling technique the company uses.
If you do receive a sales call from this company, please do not disclose any personal details and if possible report the telephone call to the local Trading Standards
In line with many other GP practices, we have decided not to accept telephone requests for prescriptions in the interest of safety. This change will be effective from 1st June 2010.
You may order your repeat prescriptions through the website (click on Repeat Prescriptions to the right of this message) or you can bring your repeat slip to the surgery and put it in the box in the reception lobby. Postal requests are also accepted. If you do not have your repeat slip, please provide a written request to include your personal details and items required.
For those patients on stable medication, we have a repeat dispensing system that allows six or twelve months of prescriptions to be sent to the chemist at one time. For further information, please refer to our prescriptions page and enquire at the desk if you are interested.