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Yelverton Surgery

Yelverton Surgery covers a large rural area extending from the north of Plymouth across to Dartmeet and Hexworthy in the east and Grenofen to the west.

We have a branch surgery at Princetown which is held Mondays, Wednesdays & Fridays between 8.40am and 9.40 am. We dispense prescriptions for patients living in the Princetown area.

We are a training practice and have doctors training to become General Practitioners working in the Surgery. They work with us for up to a year at a time.

 

ANNOUNCEMENT FROM THE SURGERY 8/5/2014 Re Drs NICHOLS and HANSON


After some 21 years at Yelverton Surgery, 20 years of which have been as a Partner, Dr Mary Nichols has decided to resign from the Partnership to spend more time with her family.  She will still work as a GP and we very much hope that she will return to the practice from time to time to fill in for holiday and other cover requirements.

We wish to place on record our sincere thanks for her very hard work and outstanding commitment to the practice and all her patients and wish her all the best in her new life away from the practice.

Dr Nichols will leave us at the end of June 2014.

As we say goodbye to Dr Nichols we are delighted to announce that Dr Thomas Hanson has been appointed as a GP Partner.  Some of you may know him already as he is currently our GP Registrar.  Dr Hanson comes to us with post graduate qualifications in hospital medicine and in womens’ health.

Dr Hanson will officially take up his new post on 1st September.

Planning is well underway to appoint regular locums from the time that Dr Nichols leaves and Dr Hanson starts in September.  By having regular locums we aim to provide our patients with continuity in their care.

In August we also welcome two new Registrars, Dr Julian Miles and Dr Luke Skellern, qualified doctors who are undertaking further training to become a General Practitioner.  Dr Julian Miles will start with us having had recent experience in womens’ health and paediatrics.


NEW ONLINE APPOINTMENT AND PRESCRIPTION ORDERING SERVICE NOW AVAILABLE

The new service is called 'The Waiting Room' which is linked to our clinical system.

To register, all you need to do is provide us with your email address

or click here 

Please be aware that an email from the waiting room is not spam and may be found in your junk inbox.

 

Information from the Care Quality Commission
Yelverton Surgery is regulated by CQC to provide care at
Yelverton Surgery
We have not inspected this service yet
This service was meeting all government standards
All standards found to be met following our assessment of the service during registration
CQC Logo
Checking national standards in hospitals, care homes & care services.
(Site updated 23/07/2014)
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Noticeboard

Patient Survery on flu vaccinations for people with an at risk health condition. NHS and local authority partners across Devon and Cornwall are working to increase flu vaccination uptake in eligible groups. Around 50% of people with an at risk health conditiom already take advantage of their free flu vaccination and we're trying to find out what could increase numbers even futher to better protect people this winter. For further information and to fill out the short online questionnaire click here.

 

27/05/2014

With effect from today, the surgery results telephone number 01822 852222 will no longer be in use.

For all enquiries, please use 01822 852202.

 

08/04/2014

Invites will be sent out in due course to men aged 65 or over for the option of a quick and free NHS scan for the Peninsular Abdominal Aortic Aneurysm Screening Programme. For more information please click here.

 

28/03/2014

The results of the recent patient survey, along with a report and action plan have now been published! Please click here to read. Thank you to everyone who took part and to our Patient Participation Group for all their help and suggestions
 
27/3/14
NHS 111 is the new number to call when the practice is closed for medical advice. If you call the surgery you will be re-directed.

26/3/14
Registration letters from NHSEngland – please respond if you get one

  The NHSis carrying out work in Devon, Cornwall and Isles of Scilly to make sure thepatient details on GP lists are accurate. Letters are being sent to somepatients, but not all.

  If youdo receive a letter, please either confirm your details or submit any changes.Changes can be made by returning the form in the prepaid envelope. If thedetails are correct, you can confirm by freepost, by freephone, via textmessage or online.

It isimportant to respond to the letter, as GP lists do get out of date over time.If we don’t have an accurate record of your name and address, then we or ahospital may not be able to contact you with important information.

We mayalso need to contact you:

· with test results

· to invite you for bowel, breast orcervical screening to protect against cancer, for example

· to offer vaccination againstinfectious diseases such as flu or measles, mumps and rubella

· to give you an appointment as part ofyour plan to stay healthy if you have a long-term illness

Please respond to the letter within four weeks, so the NHS canbe certain about your details. Otherwise, the NHS will assume that you havemoved away, and begin the process to remove you from the practice list.

24/3/14
BOGUS EMAILS FROM "NICE ANALYSIS RESULT" Please be assured these are bogus emails - DO NOT click the link as it contains a virus. The local CCG have been informed and assured us that your details have not been hacked through either our computers or the hospitals.
 
03/02/2014 - Our Patient Survey is now available at the bottom of this home page.

17/12/2013 - In the last few days we have been sending emails to patients in anticipation of a new online service, that will allow you to book appointments via the website.  The new service is called 'The Waiting Room' and it is run by the same company that runs our clinical system so there is no breach in confidentiality.  For more information and to register to use the new online services, click here.  

01/11/2013 - The CCG has developed a ' Fair Processing Notice ' (privacy notice) to ensure that you are aware of how your information is being shared within practices and with other organisations.
 
19/09/2013 - Please read this leaflet on How information about you helps us to provide better care For more information visit http://www.nhs.uk/caredata.  If you DO NOT want your information to be shared please complete a form in reception.
 
17/09/2013 - NHS 111 is now live in this area.  Please click on the NHS 111 icon at the bottom of the screen for more information.
 
29/08/2013 - NHS Health Checks are available for patients aged 40-74 who do not have a pre-existing chronic condition.  Please make an appointment with our Health Care Assistant in a designated clinic or ring the surgery for more information.
 
28/08/2013 -  Shingles vaccines are available for patients aged 70
(those born between 02/09/1942 & 01/09/1943) and patients aged 79 (those born between 02/09/1933 & 01/09/1934)Please book an appointment in one of our designated clinics. 
 
04/04/2013 - The surgery email address has changed to  D-CCG.YelvertonSurgery@nhs.net.  Please note: this email address should only be used for general enquiries.  Medical matters cannot be discussed via email.  Emails sent to our old email address will not be forwarded. 
 
03/04/2013 - The price of a prescription increased on 01/04/2013 to £7.85 per item.  Pre-payment certificate prices have remained the same at £29.10 for three months and £104.00 for twelve months
 
 
 
 

14/05/2012 - WE CAN NOW OFFER CARERS HEALTH CHECKS AT THE SURGERY.  Please book an appointment at reception.  We are still trying to identify as many patients as possible who are looking after someone.  A carer is someone who, without payment, provides support to someone who could not manage without their help.A carer can be a spouse, parent, child or other relative, a friend or even a neighbour.  You do not need to be claiming Carer's Allowance to be considered a carer. Please click on the Carers page on the right-hand side of the screen to let us know you look after someone and for more information on the services available.  You can also complete a Carer's Registration form at reception.  Thank you. 

30/04/2012 - NEVER FORGET ANOTHER APPOINTMENT WITH FREE TEXT REMINDERS! We will soon be offering a free  text reminder service.  Please ensure that we have your correct mobile number by clicking on 'Your Clinical Record' on the website home page (you can just fill in your contact details if you wish). 

18/04/2012 - The price of a prescription increased on 01/04/2012 to £7.65 per item.  Pre-payment certificate prices have remained the same at £29.10 for three months and £104.00 for twelve months.

15/03/2012 - The doctors who consult upstairs do not mind coming downstairs if you cannot manage the stairs.  Just let the receptionist know when you arrive that you would prefer to be seen downstairs and they will let the doctor know.

03/10/11 - The Devon Virtual Carers Helpline 08456 434 435 is available for carers and enables access to a number of support services e.g. local opportunities to meet other carers for mutual support, friendship and time away from caring. 

Don't forget to let the surgery know if you are a carer so that we can offer you further services as they become available. 

 

 

 

15/02/2011 - Sales Calls

It has been brought to our attention that sales calls are being made to patients by someone fraudulently claiming to be a representative of the surgery.

The telephone calls are being made by a company called Sanda Wellness tel:0208 619 0745.

The caller will either ask you questions regarding your health and lifestyle or will try and sell you products e.g. pomegranate syrup, which will ‘cure all your ailments’.

This company does not have any connection with Yelverton Surgery and we do not condone the pressurised selling technique the company uses.

If you do receive a sales call from this company, please do not disclose any personal details and if possible report the telephone call to the local Trading Standards

01752 304141

Ordering Prescriptions

In line with many other GP practices, we have decided not to accept telephone requests for prescriptions in the interest of safety.  This change will be effective from 1st June 2010.

You may order your repeat prescriptions through the website (click on Repeat Prescriptions to the right of this message) or you can bring your repeat slip to the surgery and put it in the box in the reception lobby.  Postal requests are also accepted.  If you do not have your repeat slip, please provide a written request to include your personal details and items required.

Repeat Dispensing

For those patients on stable medication, we have a repeat dispensing system that allows six or twelve months of prescriptions to be sent to the chemist at one time.  For further information, please refer to our prescriptions page and enquire at the desk if you are interested. 

 
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