Yelverton Surgery covers a large rural area extending from the north of Plymouth across to Dartmeet and Hexworthy in the east and Grenofen to the west.
We have a branch surgery at Princetown which is held Mondays, Wednesdays & Fridays between 8.40am and 9.40 am. We dispense prescriptions for patients living in the Princetown area.
We are a training practice and have doctors training to become General Practitioners working in the Surgery. They work with us for up to a year at a time.
Our annual patient survey is now available to complete online, please see the link at the bottom of this page.
A Big "Thank you"
Sometimes it seems that we are over burdening you with feedback requests and it is so humbling that so many of you kindly fill out the forms so diligently.
Feedback is crucial for us to maintain high standards and strive for even better ones. It also helps us to improve on the aspects we don’t do so well.
You may have been asked to fill in the Friends and Family test recently. This is an important feedback tool that supports the fundamental principle that people who use the NHS services should have the opportunity to provide feedback in their experience. This is something which NHS England (part of the Department of Health) are asking us to do at the moment. Results show that more than 95% of you are likely or extremely likely to recommend us to your friends and family if they needed similar care or treatment – this is fantastic news!
It was not long ago that we were also asking for feedback prior to our Care Quality Commission (CQC) inspection. The CQC are another public body whose role is to make sure we are up to scratch and providing safe, effective and high-quality care. Part of the recent inspection was to collect your feedback.
Feedback is also really helpful for our GP registrars who are experienced doctors who are training to be GPs. They have taken all of their medical exams and worked in hospital but spend up to 18 months attached to the surgery developing the art of General Practice. They ask for feedback from you during their training period and again really value all of your comments.
And finally, all registered doctors are asked by the General Medical Council (GMC) to provide evidence that we are up to date and fit to practice and guess what?, feedback is part of this process!
So whether it’s for the CQC, the GMC, or NHS England – we really do appreciate you continuously helping us. We love to hear the good things but also take the criticisms seriously and act on them to try and improve.
Drs. Smith, Lynch, Best, Kelly and Hanson
FOR OUR ONLINE APPOINTMENT & PRESCRIPTION ORDERING SERVICE
Please click here
You are now able to view any allergies recorded by the practice, if you believe these to be incorrect or not up to date, please contact reception.
The service is called 'The Waiting Room' which is linked to our clinical system.
To register, all you need to do is provide us with your email address
Please be aware that an email from the waiting room is not spam and may be found in your junk inbox.
Information from the Care Quality Commission
Yelverton Surgery is regulated by CQC to provide care at
We have not inspected this service yet
All standards found to be met following our assessment of the service during registration
Checking national standards in hospitals, care homes & care services.
(Site updated 19/02/2015)